TRAVEL REGULATIONS DURING COVID-19

MAY 2022

All international travellers can enter the Kingdom of Thailand without the need to quarantine. Kamalaya can welcome guests from their day of arrival.

To help you better understand the travel process, we have outlined the details in the below easy-to-follow points:

  • Guests must apply for the Thailand Pass at least 72 hours and not more than 60 days prior to travelling, upon successful registration, the applicant will receive their Thailand Pass QR code required for entering Thailand.
  • Visitors must be fully vaccinated with an approved vaccine within the specified length of time for the vaccine to be considered effective, not less than 14 days before arrival in Thailand.
  • Non-vaccinated travellers can now also come to Thailand but will need to present a negative PR-PCR test result that is taken within 72 hours before arrival. The test result should be uploaded into the Thailand Pass application
  • All travellers must download the MorChana mobile application, which uses GPS and Bluetooth to notify the user if they have been in close contact with a confirmed COVID-19 case.
  • Medical COVID-19 insurance of at least US$10,000 with Hospital or Hotel Isolation cover.


Should you require an RT-PCR test for travelling back to your home country (Fit to Fly certificate), it should be booked at least three days before your departure from Thailand.

We will continue to monitor the travel situation and will keep you updated on any news. If you have any further questions or require assistance with your booking plans, please do not hesitate to contact our supportive Reservations Team at reservations@kamalaya.com which is always on standby and ready to help.

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COVID-19 MEASURES

Kamalaya remained open throughout the pandemic, providing a safe haven for our guests. During those times, we took the opportunity to sensitively adapt to the changing requirements of the situation as it has unfolded, and implemented the highest precautionary measures. Having already been working with newly developed health and safety protocols since March 2020, our team is well-practised and our operations are stringently safe, allowing you full peace of mind as you disconnect from the pressures of the outside world and reconnect deeply within.

Steps we took to protect your safety, freedom and peace of mind:

  • As always, you have access to the care of an in-house medical doctor, a team of medical nurses as well as a broad scope of holistic therapists such as naturopaths, Chinese medicine doctors, ayurvedic therapists, physiotherapists, personal trainers.
  • We understand there is currently a greater need to stay connected with family, friends and businesses, therefore there is complimentary WiFi available in your room for the duration of your stay.
  • Increased thorough deep cleaning practices introduced as a matter of course.
  • Daily body temperature scan for all hosts and guests, and weekly ATK testing for all hosts.
  • All Kamalaya hosts are fully vaccinated, while over 80% of Koh Samui’s population is also fully vaccinated and many have received at least one booster shot.

KAMALAYA’S HEALTH & SAFETY MEASURES TO PROTECT GUESTS & STAFF FROM COVID-19

As a Wellness Sanctuary & Holistic Spa, we understand the vital importance of always keeping our guests safe. We work closely with government health departments, as well as the Tourism Authority of Thailand to remain up to date with the official COVID-19 safety regulations. Kamalaya is now a holder of the ‘Amazing Thailand Safety and Health Administration Certificate’ (SHA Extra+) which recognizes hotels that strictly follow the hygiene, health and cleanliness standards issued by the Ministry of Public Health to reduce the spread of COVID-19.

FREQUENTLY ASKED QUESTIONS

Please see the answers below to some of our most asked questions and kindly note they are subject to change if government regulations are updated.

Everyone from any country can travel to Thailand. COVID-19 Vaccination Certificate must be presented upon arrival. The vaccination should be approved by Thailand, in case of cross vaccination both the vaccines must be from the approved manufacturer and the interval between the vaccines should be as instructed by the first dose of vaccine. Unvaccinated visitors can enter Thailand if they have a negative RT-PCR test result.

Visitors must present a COVID-19 Vaccination Certificate. Guests must apply for the Thailand Pass at least 72 hours before and not more than 60 days prior to travelling at: https://tp.consular.go.th/, upon successful registration, the applicant will receive their Thailand Pass QR code required for entering Thailand.

Thailand Pass should be processed before applying for the visa. Additionally, foreign tourists travelling to Thailand will need to download the COVID-19 contact tracking mobile application ‘MorChana’ before arriving in Thailand and use it throughout their stay. The application will notify travellers if they have been in close contact with any confirmed cases. The non-vaccinated travellers should have a negative RT-PCR test taken within 72 hours before arrival.

The price for an RT-PCR test may vary depending on the provider.

Kamalaya is not an ALQ hotel, but we are an SHA Extra+ hotel. This means that visitors will be able to stay at Kamalaya with ease of movement and no need to quarantine from the first day of arrival.

No, visitors can stay in SHA+ (Amazing Thailand Safety and Health Administration) hotels as part of ongoing efforts to raise safety standards in the tourism industry during COVID-19.  You are required to stay on the island of Samui for at least 1 night if travelling via Samui Sandbox; Test & GO travellers are required to stay in SHA+ hotel only for 1 night while waiting for their RT-PCR test results. After your second ATK test results, you can travel anywhere in Thailand. All hotels must be booked prior to travelling to Thailand, so if you are planning to move from one hotel to another, it must be booked before arrival.

Yes, as a response to the COVID-19 pandemic our team of wellness experts have worked on creating a new wellness Resilience and Immunity program that addresses health concerns, stress-related anxieties, optimal immunity, and post-viral fatigue. The program is a holistic approach that will help deal with all these issues in its entirety from the subtle roots in our heart and mind to the most tangible physical aspects of health.

To find out more about this program, please visit https://kamalaya.com/immunity-resilience/

Yes, you can move around and enjoy various touristic attractions and activities as long as you are using the ‘ThailandPlus’ tracking application.

Yes, there are plenty of restaurants and bars open on Samui. Shopping centers, walking streets, cinema, department stores, supermarkets are all open.

Yes, there are over 170 venues operating under the Vaccine Green Zone license in Samui that are allowed to serve alcohol. Kamalaya is one of them.

At the time of writing, it is after just 1 night in Samui Sandbox that visitors will be able to travel to other destinations in Thailand. RT-PCR and ATK test results as well as the COVID-19 Vaccinations Certificate must be presented at check points to your next destination.

Yes, but all flights must be booked prior to arriving in Thailand.

Non-vaccinated international visitors currently must quarantine upon arrival in Thailand by booking a hotel that has been designated as an ASQ (Alternative State Quarantine) facility. Most of these hotels are currently located in Bangkok and the quarantine period at the time of writing is 7-10 days. Please check with your travel agent or airline for the most up to date information as these requirements are subject to change. International visitors also must provide certain medical certifications prior to being permitted to travel to Thailand and undergo symptom checks upon arrival.

If you are not displaying any symptoms, you do not need to self-quarantine during your stay at Kamalaya. This is because you will already have had to pass state quarantine requirements upon arrival in Thailand if you are not vaccinated. All international visitors are also screened for COVID-19 and their medical certification documents are checked before being permitted to enter Thailand.

For vaccinated travellers there are no travel restrictions, a vaccination certificate or vaccine QR code must be presented. Non-vaccinated travellers should have a negative RT-PCR test prior to travelling.

  • We carefully wipe all luggage with anti-viral products before loading it into hotel vehicles.
  • All staff wear masks, while guests are strongly encouraged to wear masks.
  • We provide a medical assessment upon arrival. This includes a thermal body temperature check and a recent travel history questionnaire.
  • Our registered nurses conduct daily temperature and symptom checks for each guest.
  • We have an onsite medical doctor and nursing team available to assist guests at any stage.
  • All key cards, pens, telephones, surfaces, facilities, rooms, public areas, treatment rooms and resort vehicles are sanitized, deep cleaned, or replaced following each use with anti-viral products.
  • We provide alcohol hand sanitiser stations throughout the resort.
  • We provide face masks and gloves to all guests during buffet service to avoid potential cross exposure.
  • Health and safety protocols and procedures are in place to ensure optimal hygiene levels are maintained at every touchpoint throughout the guest experience.
  • We care deeply about the safety of our staff and provide them with health insurance coverage.
  • Twice-daily temperature and symptom checks for staff are conducted before they enter and exit the property. We also do the same for all outside suppliers and service providers.
  • Hosts follow Kamalaya’s strict health and hygiene protocols and government safety regulations.
  • COVID-19 rapid-antibody testing is made available for all our teams once per week.
  • All hosts are empowered to immediately self-quarantine at home if they feel unwell in any way. 
  • We have an approval system in place for staff who need to travel outside of the island.

Yes, all hosts and staff working at Kamalaya are fully vaccinated with many of us already having had booster shots.

Yes, especially the islands under Sandbox programs have undergone extensive vaccination practice. Where over 80% of the total population in Phuket, Koh Samui, Koh Phangan and Koh Tao have been fully vaccinated.

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